Privacy Policy

Privacy Policy

MB Logistics respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or our logistics services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal information such as name, phone number, email address, and company name

• Shipment information including pickup and delivery addresses, package details, and recipient contact information

• Payment-related information for COD services and invoicing

• Website usage data such as IP address, browser type, and pages visited

2. How We Use Your Information

We use your information to:

• Provide and manage our logistics services

• Process deliveries, warehousing, and distribution operations

• Handle COD collections and financial settlements

• Communicate service updates and operational notifications

• Improve our website, systems, and customer experience

• Comply with legal and regulatory requirements

3. Data Sharing and Disclosure

MB Logistics does not sell or rent your data to third parties.
Your information may be shared only when necessary with:

• Couriers and operational teams to complete deliveries

• Technology providers supporting our tracking and ERP systems

• Government authorities if required by law

All partners are required to follow strict data confidentiality standards.

4. Data Protection and Security

We apply appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.
Access to information is limited to authorized personnel only.

5. Data Retention

We retain your data only for as long as necessary to:

• Fulfill operational requirements

• Meet legal, accounting, and regulatory obligations

• Resolve disputes and enforce agreements

After this period, data is securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our website may use cookies to:

• Improve website performance

• Analyze visitor behavior

• Enhance user experience

You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data where legally permitted

• Object to certain data processing activities

Requests can be made by contacting us through the details below.

8. Third Party Links

Our website may contain links to third party websites.
MB Logistics is not responsible for the privacy practices or content of those websites.

9. Updates to This Policy

MB Logistics reserves the right to update this Privacy Policy at any time.
Any changes will be published on this page and take effect immediately.

10. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact:

MB Logistics
Cairo, Egypt
Email: info@MBlogistics.com
Hotline: 19015